Xt8 Privacy Policy
We are fully transparent about how your personal information is collected, used, and protected on the xt8 platform. Read this policy and rest assured that your data is safe with us.
Your Privacy Is Our Priority
At xt8, we believe that protecting each player's personal information is our most important responsibility.
Secure Data Storage
All your personal information is stored on servers secured with advanced encryption technology. xt8 never stores your sensitive data in an unsecured manner.
Data Is Never Sold
Xt8 never sells your personal information to third parties. Your name, address, payment details — all of it is kept strictly confidential.
User Controls
You can view, correct, or request the deletion of your data at any time. You have full control over your personal information.
SSL/TLS Protection
All data transmission on the xt8 platform is secured through 256-bit SSL/TLS encryption. Your connection is fully protected throughout every session.
Limited Data Retention
Once legal requirements are met, xt8 automatically deletes any data that is no longer needed. Retaining more information than necessary goes against our policy.
Transparent Communication
If anything changes about how xt8 collects or uses your data, you'll be notified directly by email — you'll never be left in the dark.
What information does xt8 collect?
Certain information is required to register and manage your account on xt8. This information is used solely to provide services, ensure security, and maintain legal compliance.
Full name, date of birth, national ID number
Email address, mobile number
Payment Methods & Transaction History
IP address, browser & device information
Scope & Applicability
Welcome to the xt8 Privacy Policy. This policy applies to the xt8 website, mobile application, and all related services. It explains in detail how xt8 collects your personal information, how that information is used, and how it is kept secure.
By using the xt8 platform, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and reach out to us at [email protected].
When may this policy change?
Xt8 may update this Privacy Policy from time to time. Should any significant changes occur, we will notify you in advance at your registered email address. The date of the latest update is always visible at the top of the page.
What Information We Collect
Xt8 collects various types of information necessary for the platform to operate effectively. Each piece of data serves a specific purpose, and we never collect more than what is needed.
Information collected at registration
When you create an account on xt8, you will be asked to provide the following information:
- Full Name (in Bengali or English)
- Email Address
- Mobile Number
- Date of Birth (for age verification)
- Password (stored in encrypted form)
- Residential Address
Payment & Financial Information
Financial information is required to process deposits and withdrawals on xt8. All such details are stored with strict security measures:
- BKash, Nagad, Rocket, or Other Mobile Banking Numbers
- Deposit & withdrawal amounts and dates
- Transaction IDs & Reference Numbers
- Bank Account Details (if applicable)
Automatically Collected Information
Certain technical information is collected automatically while you use the xt8 platform, helping to improve security and service quality:
- IP address & geolocation
- Browser Type & Version
- Operating System Information
- Device ID & Model
- Platform Access Times & Session Duration
- Cookies & Similar Tracking Technologies
Identity Verification Documents
As part of the KYC (Know Your Customer) process, you may be asked to provide the following documents:
- Copy of National ID (NID) or Passport
- Driving Licence
- Proof of address (utility bill or bank statement)
- Recent Photo
Purpose of Data Use — Summary
See the table below for a breakdown of what information xt8 uses and for what purpose:
| Data Type | Purpose of Use | Retention Period | Status |
|---|---|---|---|
| Identity Information | Account Creation & Verification | For the Duration of Active Account + 5 Years | Secure |
| Financial Information | Payment Processing & Fraud Prevention | 7 Years (Legal Requirement) | Encrypted |
| Login Details | Security Monitoring | 90 Days | Secure |
| Cookies Data | Enhancing your experience | Until End of Session | Anonymised |
| Gaming History | Promoting Responsible Gaming | For the Duration of Active Account | Confidential |
| KYC Documents | Identity & Age Verification | Account Closure + 5 Years | Encrypted |
How Your Data Is Used
Xt8 uses collected data solely for specific, legitimate purposes. No information is ever used for unnecessary purposes without your consent.
Platform Operation & Improvement
Your information is used to create and manage your account, ensure uninterrupted service on the xt8 platform, and personalise your gaming experience.
Security & Fraud Prevention
Xt8 uses your information to protect your account from unauthorised access, detect suspicious activity, and comply with Anti-Money Laundering (AML) regulations.
Legal Compliance
Certain data must be retained and processed to comply with applicable laws and regulations. xt8 never stores more information than the law requires.
Customer Support
Your contact details are used to reach you, resolve any issues you may have, and send important account notifications.
Responsible Gaming
By analysing your gaming activity, xt8 ensures that playing remains entertaining and safe for you. Alerts and support are provided if limits are exceeded.
Sharing Information with Third Parties
Xt8 never sells or rents your personal information. However, limited data may be shared with specific trusted partners where necessary for the operation of our services.
With payment processors
To process your transactions, necessary financial information is shared with payment partners including bKash, Nagad, and Rocket. These partners are governed by their own privacy policies.
With Law Enforcement Agencies
Under a legal order or valid government request, xt8 may be required to share relevant information with the appropriate authorities. In such cases, we will make every effort to notify you in advance, where legally permitted.
With Technology Service Providers
Xt8 works with trusted technology providers for cloud hosting, data analytics, and cybersecurity. These companies operate under strict data protection agreements.
- Your data is never sold to third parties
- All partners are required to sign strict confidentiality agreements
- International data transfers comply with GDPR standards
- Third-party lists are reviewed on a regular basis
Cookies & Tracking Technologies
The xt8 website and app use cookies and similar tracking technologies to enhance your browsing experience and keep the platform running smoothly.
Essential Cookies
These cookies are essential for the xt8 site to function properly. They are required for login status, session management, and security.
Performance Cookies
These cookies help us understand which parts of the xt8 platform are used most and where issues may arise. All data collected through them is completely anonymous.
Functionality Cookies
Functionality cookies remember your preferred language, game settings, and layout preferences — so you don't have to reconfigure them every time.
Your Rights & Controls
Every user on xt8 holds specific rights over their personal data. We respect these rights and actively provide the means to exercise them.
Right to Access Your Data
You may request a copy of the information xt8 holds about you at any time. We will fulfil your request within 30 days.
Right to Data Rectification
If any of your information is inaccurate or out of date, you can request a correction through your account settings or by contacting our customer support team.
Right to Erasure
Also known as the "right to be forgotten," you may request the deletion of your data under certain circumstances. However, some information may need to be retained for a specified period due to legal obligations.
Right to Data Portability
You can request a copy of your personal data in a structured, machine-readable format.
Right to Opt Out of Marketing Communications
You can unsubscribe from xt8 promotional emails or SMS at any time — just click the "Unsubscribe" link at the bottom of any email.
How Does xt8 Keep Your Data Safe?
Xt8 follows the highest industry security standards to protect your information. Multiple layers of security work together to keep your data completely safe.
All data transfers are secured with bank-grade encryption
OTP Verification for Additional Login Security
Data is stored in ISO-certified data centres and backed up regularly
Third-party security experts conduct regular audits of xt8's systems
Suspicious activity is detected and blocked in real time
Mobile App & Device Permissions
Certain device permissions may be requested when installing and using the xt8 mobile app. These permissions are strictly necessary to deliver the service.
Camera Access
Camera permission is required to take photos of your identity documents during KYC verification. Your camera is not used for any other purpose.
Storage Access
Storage access is required to upload documents from your device. xt8 never reads your personal files or photo gallery as personal data.
Push Notifications
Push notification permission is used to send transaction updates, bonus offers, and security alerts. You can disable this at any time from your phone's settings.
International Data Transfers
Xt8 uses international-standard cloud services, which means your data may in some cases be processed on international servers. Strict security protocols are followed in all instances.
All international data transfers are carried out under the following safeguards:
- Use of Standard Contractual Clauses (SCCs)
- GDPR-Compliant Data Processing Agreements
- End-to-End Encryption
- Data Minimisation Policy — only essential information is transferred
Our Response to a Data Breach
While xt8 takes the highest precautions to protect your data, should any unexpected security incident occur, we will respond swiftly and transparently.
- Relevant authorities are notified within 72 hours of an incident being identified
- Affected users are notified immediately
- Root cause analysis is carried out and preventive measures are put in place for the future
- Users are kept informed with full transparency
Contact Us
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact us through the following:
The KYC Process: Why It Matters & How It Works
Completing the KYC (Know Your Customer) process on xt8 is essential to keeping your account secure. It ensures the platform remains exclusively for adult users and helps prevent fraud and money laundering.
Take a clear photo ensuring all details are legible
Recent Utility Bill or Bank Statement
KYC verification is typically completed within 24 hours
What You Should Know
Below are answers to common questions about privacy and payments.
Start Your Safe Gaming Journey
Your data is fully protected at xt8. Register now and enjoy a safe, entertaining gaming experience.